1. Agreement to Terms

By accessing or using Chauffs ("Service", "Platform", "we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Chauffs is a SaaS platform that provides trip planning, analysis, and driver briefing services. The Service includes:

• Trip planning and itinerary management
• AI-powered trip analysis and risk assessment
• Driver briefing generation
• Quote management and driver assignment
• Integration with third-party services for location data, weather, traffic, and safety information

3. User Accounts and Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Impersonate any person or entity
• Collect or harvest information about other users
• Use the Service to send spam or unsolicited communications

5. User Content and Data

You retain ownership of all content and data you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing the Service.

You are solely responsible for your User Content and warrant that:

• You have the right to submit the User Content
• Your User Content does not violate any third-party rights
• Your User Content is accurate and not misleading
• Your User Content complies with all applicable laws

6. AI-Generated Content

The Service uses artificial intelligence to generate trip reports, analyses, and recommendations. You acknowledge that:

• AI-generated content may contain errors or inaccuracies
• You should verify all AI-generated information before relying on it
• We are not liable for decisions made based on AI-generated content
• AI-generated content is provided "as is" without warranties

7. Third-Party Services and Data

The Service integrates with third-party services and APIs (including but not limited to Google Maps, Open-Meteo, UK Police API, TfL API) to provide location, weather, traffic, and safety data. We are not responsible for:

• The accuracy, completeness, or availability of third-party data
• Any errors or omissions in third-party services
• Service interruptions or changes to third-party APIs
• Third-party terms of service or privacy policies

8. Payment and Billing

If you subscribe to a paid plan:

• Fees are charged in advance on a recurring basis
• All fees are non-refundable unless required by law
• You authorize us to charge your payment method automatically
• Price changes will be communicated with at least 30 days notice
• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period

9. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Chauffs and protected by international copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer or attempt to extract source code
• Remove any copyright or proprietary notices
• Use our trademarks or logos without permission

10. Service Availability and Modifications

We reserve the right to:

• Modify, suspend, or discontinue the Service at any time
• Update features, functionality, or pricing
• Perform maintenance that may temporarily interrupt service
• Restrict access to the Service for any reason

We will provide reasonable notice of significant changes when possible.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees (for paid plans)
• Extended periods of inactivity

Upon termination, your right to use the Service ceases immediately. You may terminate your account at any time by contacting us or using account deletion features.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted or error-free
• Defects will be corrected
• The Service is free of viruses or harmful components
• Results obtained from the Service will be accurate or reliable

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAUFFS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

14. Indemnification

You agree to indemnify, defend, and hold harmless Chauffs, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on this page
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

17. Contact Information

If you have questions about these Terms, please contact us at:

Email: legal@chauffs.com

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and Chauffs regarding the Service and supersede all prior agreements and understandings.